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Frequently Asked Questions
Find answers to common questions about selling on Swadesic
Pricing & Fee
What is the pricing model for selling on Swadesic?
Are there any fees for cancellations, returns, or small orders?
How does the "5 Free Orders" benefit work?
What are Flash and Infinity points, and how can they reduce my fees?
Payment & Payouts
Are there any upfront or hidden charges I should know about?
How soon will I receive payments after a sale?
Are there any additional charges on the payout?
Product & Store Management
Can I track my sales, revenue and payouts?
Can I list unlimited products on Swadesic?
How does the Custom Superlink work?
Customer Engagement & Community Building
Who manages Deliveries and Returns?
What community features are available for sellers?
Can I interact with customers before they place an order?
Security & Trust
How do product comments work on Swadesic?
Are payments and transactions secure on Swadesic?
What happens if a customer reports a problem with their order?
In case of disputes, who takes the responsibility in resolving it?